Over 170 published papers, books, chapters and invited presentations on change management, continuing professional development, health care, higher education, learning style, measurement, planning and public education.
Tyranny of the few
September 22, 2011
Boards develop tyrants due to poor board management. One of the many reasons for having manageable-sized boards (15 to 20 members) is to increase the odds that they are managed. Boards need to be...
Mind-blocks in health care innovation
August 24, 2011
Jeff Turnbull, outgoing president of the CMA, this week described the Canadian health care system as "deeply troubled". He went on to describe a litany of well-known failings: ...
Bait & switch
August 15, 2011
I just read a strategic plan that has my blood boiling. You could change the organization's name and
have that strategic plan apply equally well to any membership driven
organization in ...
That would never work here
May 17, 2011
Successful businesses poach ideas from anywhere all the time if implenting the idea promises an improvement in market share. How long did it take all the other banks to copy the credit card id...